OWNERSHIP / KNOW YOUR MOTORCYCLE
Enjoy the ride. Understand the energy behind it.
Clear, practical guidance for Avenrà ONE and EVO owners, dealers and independent repairers. Know which checks belong in everyday ownership, and which jobs need specialist electrical competence.
FAMILIAR ON THE ROAD. DIFFERENT UNDERNEATH.
The Avenrà ONE and EVO both use high-energy electrical systems. Licence category, top speed and the selected power mode do not establish that an electrical repair is safe.
This guide applies to both the ONE and EVO, including the wiring and removal tasks described below. Routine care is still part of ownership. The key is recognising when a job moves from a visual check or mechanical task into the battery, charging or traction electrical system.
This is an awareness guide. Use the instructions for your exact motorcycle and task; this page is not an isolation procedure or a repair qualification.
01 / BEFORE YOU BEGIN
Think about what the job exposes, disconnects or changes—not just which panel comes off.
Follow the owner’s manual for routine checks and care.
If a check reveals a fault, stop and establish the right repair route.
Brakes, suspension and bodywork still require the correct skills, tools and service information.
A job’s mechanical purpose does not establish its electrical risk.
These jobs require relevant EV competence and the procedure for the exact vehicle.
Contact Avenrà before opening, altering or attempting repairs to these systems.
Fairings off does not automatically mean danger. Intact covers and insulation reduce exposure. The risk changes when live parts become accessible, a tool can bridge connections, or wiring and protection are disturbed. Never assume that key-off means electrically isolated.
03 / UNDERSTAND THE ENERGY
EVO battery example: 72 V, 160 Ah and approximately 11.5 kWh. The capacity and energy figures are not ONE specifications. The safety principles apply to both models.
72V
The fully charged voltage is higher. Use the maximum voltage stated on the pack label and in its service information.
160Ah
A measure of stored charge. It does not mean current is limited to 160 amps.
11.5kWh
Calculated from 72 V × 160 Ah. Switching the motorcycle off does not remove this energy.
Contact with live conductors can cause injury. Voltage, moisture, skin condition, the current’s route through the body and contact duration affect the outcome. A lower voltage does not establish that touching conductors is safe.
A metal tool or jewellery bridging live connections can heat rapidly and cause arcing or molten-metal injuries. You can suffer serious burns without current passing through your body.
Physical damage, incorrect charging or an electrical fault can cause uncontrolled heating inside lithium-ion cells. In some circumstances this can spread, producing fire and hazardous gases. A problem may emerge after the work is finished.
Background: HSE electrical injuries · HSE battery hazards · London Fire Brigade battery safety
ONE PRINCIPLE TO REMEMBER
A dark dashboard, an app’s “off” status or a BMS command does not prove that the parts being worked on are dead. On both the ONE and EVO, a battery-voltage feed reaches the ignition and instruments. Battery internals remain energised, and some components can retain charge after disconnection.
Electrical work needs the manufacturer’s isolation and verification procedure, carried out by someone competent for that task. Never improvise a procedure from another bike or an online video.
04 / GUIDANCE FOR YOUR ROLE
Competence is specific to the task. A dealer badge or experience with petrol motorcycles does not, on its own, establish electrical competence.
FOR OWNERS
Follow the owner’s manual and report faults early. Keep a record of warning messages, when they appeared and any recent damage or changes.
Before fitting accessories or removing panels, check whether the job involves traction wiring, charging equipment or protected components. If that is unclear, ask HQ or your dealer before starting.
FOR DEALERS
Share this guide during handover and when arranging servicing. Establish whether your workshop and the assigned technician can safely perform the specific task.
If the job exceeds your capability, coordinate with Avenrà before dismantling. Record the fault, vehicle identity and any modifications, and manage access to a damaged vehicle.
FOR INDEPENDENT REPAIRERS
Independent repairers should establish the exact model, battery and electrical configuration, obtain relevant service information and confirm competence, equipment and workplace arrangements.
Contact HQ for the applicable information and support route before electrical work. After repair, use the specified checks and document what was changed before returning the bike to service.
05 / SOFTWARE, TUNING & MODIFICATIONS
Third-party tuners and tools may make additional HyperCore controller settings accessible over time. Being able to unlock more power does not establish that the resulting configuration is safe for the motorcycle.
This applies to both the Avenrà ONE and EVO, whether a change is made through software alone or alongside replacement hardware.
Changing current limits or power delivery can increase loading and heat in the battery, cables, connectors, controller and motor. Other settings can change acceleration, regenerative braking or the way protection functions operate.
A bike starting, riding normally, completing a dyno run or showing no warnings does not prove a configuration is safe across temperatures, states of charge and sustained use. A functioning BMS does not validate a controller remap.
Obtain written confirmation from Avenrà that the exact software, settings and hardware combination is approved for your model and configuration. Approval of an original component does not extend automatically to a modified setup.
AVENRÀ ONE & EVO / UNAPPROVED CHANGES
This includes firmware updates, remaps, configuration changes and manipulation of the HyperCore controller or associated vehicle systems. The same principle applies to changes made by an owner, dealer, independent repairer or third-party tuner.
Do not install or use software or settings that Avenrà has not approved for the exact vehicle configuration. If an unapproved change has already been made, stop using the motorcycle and contact Avenrà HQ before further use. Explain what was changed; do not assume that loading another settings file or restoring an apparent default proves the bike is safe.
Do not bypass the BMS, bridge a fuse or defeat a safety interlock. A protection trip needs diagnosis, not a workaround.
Use equipment and connection methods specified for your bike. Connector fit does not establish compatibility. Do not tap accessories directly into the traction battery or assume ignition wiring is 12 V.
Hardware and software changes need assessment together. Discuss the relevant service requirements and any effects on the motorcycle’s specification, warranty terms and insurance before proceeding.
Background on increased electrical loading: Department for Transport guidance on modification and de-restriction. That guidance concerns e-scooters; the electrical-loading principle informs this motorcycle guidance. Avenrà’s approval statement above applies to the ONE and EVO.
06 / WHEN SOMETHING IS WRONG
Damage or a warning needs attention. Heat, gas or smoke can require immediate action.
STOP USING & SEEK ADVICE
Examples include damaged cables or connectors, a charging fault, repeated protection trips, or suspected battery damage after an impact or water ingress.
Stop riding and charging. Contact Avenrà or the dealer for advice before restarting, dismantling or arranging transport. Do not open the pack to investigate.
MOVE AWAY & PROTECT PEOPLE
Swelling, unusual chemical smells and hissing or cracking can indicate battery failure. Do not touch, move or open a battery showing these signs.
If it is smoking, venting gas, rapidly heating or burning, move away, alert others and call 999 from a safe place. If indoors, leave the building. Do not delay evacuation to disconnect charging or try to tackle the fire.
Tell the operator that a lithium-ion motorcycle battery is involved. Avoid fumes and stay out.
Read the London Fire Brigade’s lithium-ion battery warning signs. Its advice explains the general battery hazard; this page applies that principle to motorcycle ownership.
07 / STRAIGHT ANSWERS
Facts that help you make a sensible decision before starting work.
In electric-vehicle terminology, DC systems above 60 V are classed as high voltage. Definitions differ in other industries. On both the ONE and EVO, nominal voltage is not maximum charged voltage, and neither number should be treated as permission to touch live parts.
The risk is lower than a much higher-voltage pack under equivalent contact conditions, but shock, short-circuit burns and stored energy still require proper precautions.
Using the EVO’s 160 Ah pack as an example, 5C corresponds to 800 A. This is not a discharge-current specification for the ONE. Whether that is continuous or a brief pulse depends on the manufacturer’s specification and conditions. It is not a guarantee that fault current stops at 800 A.
High current capability matters when a metal object creates a short circuit. It does not mean the pack forces 800 A through a person: body current depends on voltage and the contact path. Do not use a C-rating to decide whether a repair is safe.
They provide important system protection, but they are not a substitute for safe isolation. A harmful current through a person can be far below a main fuse’s operating current. A fault may also occur at a point outside the protection path, including inside the pack.
Never assume a BMS “off” indication makes every connection safe to touch.
Removing a cosmetic panel is not the same task as opening a battery. Follow the instructions for your exact bike and avoid disturbing electrical covers, cables or connectors. On both the ONE and EVO, the tank/Type 2 assembly is not simply a cosmetic panel: its removal requires HV disconnection.
If the job exposes power connections, requires electrical disconnection or has no applicable instructions, stop and ask for guidance. Accessories must use the specified connection method. Do not tap the ignition or instrument wiring on the assumption that it is 12 V.
On both the ONE and EVO, the three motor-phase leads disconnect at the HyperCore controller. There is no wheel-end disconnection on the configurations covered here, so wheel removal involves the traction wiring and its route through the chassis to the left rear swingarm.
The workshop must have the capability and model-specific procedure to safely isolate, verify, disconnect, reinstall and check that system. The fact that the intended job is a tyre change does not remove the electrical part of the work.
No. A low state of charge still leaves voltage and energy in the pack. The dashboard reaching 0% does not mean the cells are electrically dead. Disconnecting the pack from the bike also does not make its internal connections dead.
That depends on the job and the workshop’s actual capability. Mechanical work needs the appropriate skills and any electrical precautions required by that task. Work on the traction system requires relevant EV competence, equipment and model-specific service information.
An independent workshop can contact Avenrà to establish the right information and support route. Reading this page or completing a general awareness course does not, on its own, qualify someone to carry out electrical repairs.
Access to additional power or settings does not establish safety. On both the ONE and EVO, unapproved firmware, software updates, remaps or configuration manipulation cannot be presumed safe—even if no hardware is changed and the motorcycle appears to work normally.
Only use a software and hardware combination approved by Avenrà for the exact vehicle configuration. A short test, a tuner’s assurance or the absence of fault codes is not a substitute for that approval. Contact HQ before making changes, or before further use if an unapproved change has already been made.
Your model, registration or VIN, the symptoms or warning messages, when they began, and details of recent work, impact, water exposure or modifications, including controller software and settings changes. Describe the work you intend to do and whether you are the owner or repairer.
Include photographs only when they can be taken safely without dismantling or approaching a failing battery. If there is smoke, gas or rapid heating, follow the emergency guidance first.
AVENRÀ HQ / TECHNICAL GUIDANCE
A short conversation can identify the right information, the right repair route and the right person for the job.
For routine enquiries only. An active battery emergency needs the emergency services.
Further reading HSE: electric and hybrid vehicle repair · HSE: electrical injuries · HSE: storage battery hazards · London Fire Brigade: battery fire response · Understanding C-rates
Published 25 September 2026 · Guidance version 1.2 · Applies to the Avenrà ONE and EVO. EVO battery figures are illustrative and are not ONE specifications; equipment and specifications can vary by vehicle. Follow the applicable owner’s manual, pack label and current service information. This guide does not establish a vehicle’s electrical condition or replace task-specific instructions.
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REAR WHEEL / TYRE WORK
